Order Turnaround

All Rellery items are custom made and made to order for you. We therefore require a number of days to create your order to ensure each piece is absolutely perfect before it is shipped to you. 😊 

When you will receive your order = Production Time + Shipping Time


Production Timelines

The expected time to create an item is as follows:

  • Personalized Necklaces/ Bracelets: 2-3 Business Days
  • Non-Personalized Items: 1-2 Business days
  • Personalized Rings: 1-3 Business Days

Please note that the dates above indicate an approximate production time, we will always aim to get it out as soon as possible for you.

RUSH ORDERS (Priority, UPS 2 Day, + UPS Next Day) - We typically aim to have the order created faster within 1-2 business days.


Shipping Timelines

After production, your item will be handed to the chosen shipping courier. Shipping time depends on the service selected:

  • USPS Standard First Class (Free): 4-7 business days after production
  • USPS Priority Mail ($10): 2-3 business days (not guaranteed delivery) after production
  • UPS 2 Day Air ($35): 2 days guaranteed delivery after production
  • UPS Next Day Air ($60): Next day guaranteed delivery after production

Please feel free to contact our team if you have other queries or if you need an item shipped by a certain date, we will do everything possible to accommodate-